Privacy Policy

Last updated: March 16, 2025

This Privacy Policy describes how hanyuan (hereinafter referred to as the "Website", "we", "us" or "our") collects, uses and discloses your personal information when you visit, use our services or purchase items from hanyuan.shop (hereinafter referred to as the "Website") or otherwise communicate with us about the Website (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, a Website visitor, or another individual whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Website, update the "Last Updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
In order to provide the Services, we have collected personal information about you from various sources over the past 12 months, as described below. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable Terms of Service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect
The types of Personal Information we obtain about you depend on how you interact with our Sites and use our Services. When we use the term “Personal Information,” we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of Personal Information we collect.

Information We Collect Directly from You
The information you submit directly to us through our Services may include:

Contact information, including your name, address, phone number, and email.
Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information, including your username, password, security questions, and other information used for account security purposes.
Customer support information, including information you choose to include in communications with us, such as when you send messages through the Services.
Certain features of the Services may require you to directly provide us with certain information about yourself. You can choose not to provide this information, but doing so may prevent you from using or accessing those features.

Information We Collect About Your Usage
We may also automatically collect certain information about your interactions with the Services (“Usage Data”). We may use cookies, pixels, and similar technologies (“Cookies”) to do this. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interactions with the Services.

Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

Companies that support our Site and Services, such as Shopify.

Our payment processors collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your order and provide you with the products or services you requested in order to perform our contract with you.
When you visit our websites, open or click on an email we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies (such as pixels, web beacons, software development kits, third-party libraries, and cookies).
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Please also see the “Third-Party Websites and Links” section below.

How We Use Your Personal Information
Provide products and services. We use your personal information to provide you with services to perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging for shipments, facilitating any returns and exchanges, and other features and functionality related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services you may have selected.